Shipping & Delivery Info
Thank you for shopping with Wowffer! We aim to provide you with the best shopping experience and timely delivery.If for any reason your item does not arrive by the estimated delivery date, we will contact you to provide you with a status update.
Delivery within UAE
Shipping cost: Free shipping
Products order cutoff time, handling time, and transit time frame:
Order cutoff time: Estimated delivery time assumes orders are placed before 5:00 PM (GMT+4:00) Gulf Standard Time (Dubai). Orders placed late on Saturday may be processed on Monday. Once the Order is despatched, the relevant information (Tracking details) is shared with customers by email.
Handling time: 0 - 1 business day (Monday to Saturday).We process all orders placed before 5:00PM the same day except for Sunday or national holiday.
Transit time: Estimated Transit time is 0-1 business day (Monday to Saturday).
Estimated Delivery Time: Estimated Delivery time is 0-2 Business Days.
International shipping (outside UAE)
We have partnered with DHL and SMSA to do international shipments to our customers in Saudi Arabia, Kuwait, Bahrain, Oman
Shipping cost: Free shipping
Order cutoff time: 5:00 PM (GMT+4:00) Gulf Standard Time (Dubai)
Handling time: 0 - 1 business day (Monday to Saturday).We process all orders placed before 5:00PM the same day except for Sunday or national holiday.
Transit time: Estimated Transit time is 2-3 business day (Monday to Saturday).
Estimated Delivery Time: 2-4 Days delivery time
Kindly note that international shipping may incur local duties, taxes, brokerage, or other local government or 3rd party fees, which are not included in the freight quote. Those fees are the sole responsibility of the customer (consignee) of the goods. Please, check your local laws pertaining to customs fees, duties, and taxes.
Wowffer.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Tracking Information:
We also provide tracking numbers for all orders. Once your order has been shipped, you will receive this tracking number via email.
Change of Address:
You can change your delivery address if your order hasn’t been dispatched yet by contacting the customer service team at [email protected]. Please be aware that we are unable to guarantee changes to the delivery address once the item has been delivered because we are not obligated to do so.
Wrong Address:
Suppose our items are returned to us because you entered an incorrect mailing address during checkout. In that case, you will be responsible for paying all additional shipping fees associated with resending the item.
CONTACT INFORMATION
Phone: +971 44512299
Email: [email protected]
Address: Burlington Tower, Marasi Drive, Business Bay, Dubai, United Arab Emirates