Terms & Conditions

OVERVEIW

This website, located at www.wowffer.com, is owned and operated by Wowffer, a brand owned by BIZNET TRADING CO. LLC, a company registered under the Dubai Economic Department. Throughout the site, the terms “we,” “us,” and “our” refer to Wowffer. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service,” “Terms”), including any additional terms, conditions, or policies referenced herein or available by hyperlink.

These Terms apply to all users of the site, including (without limitation) browsers, vendors, customers, merchants, and contributors of content. Please read these Terms carefully before using or accessing our website. If you do not agree to all the Terms, you may not access the website or use any Services.

We are a fast-growing electronics e-commerce platform that caters to customers in Dubai, across the UAE, and throughout the Middle East. Our product range includes mobile phones, laptops, digital cameras, and more. We have partnered with DHL for timely deliveries and offer multiple payment methods, including Cash on Delivery, to ensure a seamless shopping experience.

Any new features or tools added to the current store are also subject to these Terms. You can review the most current version of our Terms of Service on this page at any time. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically. Your continued use of or access to our website after any changes constitutes acceptance of those changes.

SECTION 1 - ONLINE STORE TERMS

Age Requirement

By using this site, you represent that you are at least 18 years old or have reached the age of majority in your jurisdiction. If you are the age of majority and have given consent for any of your minor dependents (under 18) to use this site, you accept responsibility for their use.

Prohibited Conduct

You may not use our products or Services for any illegal or unauthorized purpose. In using our Service, you must not violate any laws in your jurisdiction (including, but not limited to, copyright laws).

Cash on Delivery (COD)
We may offer COD as a payment option. By selecting COD at checkout, you agree to pay the full amount upon delivery. Failure to accept or pay for your order on delivery may result in additional fees or refusal of future COD orders.

SECTION 2 - GENERAL CONDITIONS

Right to Refuse Service
We reserve the right to refuse service to anyone for any reason at any time.

Data Transfer
You understand that any content you provide (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

Prohibited Reproduction
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or access to the Service without express written permission from us.

Headings
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We strive to provide accurate and up-to-date information on our site. However, we are not responsible if the information is inaccurate, incomplete, or outdated. The content on this site is for general information only and should not be the sole basis for significant decisions. Any reliance on the material on this site is at your own risk.

We reserve the right to modify the contents of this site at any time but have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Pricing Changes
Prices for our products are subject to change without notice.

Service Modifications
We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Product Availability
Certain products or Services may be available exclusively online through the website. These items may have limited quantities and are subject to return or exchange according to our Return & Refund Policy.

Quality & Authenticity

Brand-New Products: All products sold on Wowffer are 100% brand-new unless explicitly labeled otherwise (e.g., “Refurbished” or “Pre-Owned”).
Manufacturer’s Warranty: We are not the manufacturer of the products. Any warranties are provided by the manufacturer unless stated otherwise.
Verified Suppliers: We source our products from verified suppliers to ensure authenticity and quality.

Descriptions & Colors
We have made every effort to display product colors and images accurately. We cannot guarantee that your computer monitor’s display of color will be accurate.

Shipping & Delivery

We partner with DHL and other logistics providers to deliver orders promptly across the UAE and the Middle East.
Shipping times may vary based on product availability and delivery location.
Delivery fees, if any, will be calculated and displayed at checkout.

Limitations
We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction on a case-by-case basis. All product descriptions and pricing are subject to change without notice, at our sole discretion. We do not warrant that any products, Services, or other material obtained by you will meet your expectations or that errors in the Service will be corrected.

SECTION 6 - RETURNS & REFUNDS

Eligibility

Items must be returned within 15 days of purchase.Products must be unused, in their original packaging, and include all accessories.
Some products (e.g., digital goods, personal-use items) may not be eligible for return.
Process

Refunds are processed within 5-7 business days after we receive the returned item.
Shipping fees are non-refundable unless the product is defective or damaged.
Customers are responsible for return shipping costs unless otherwise stated.

Policy Reference
For full details, see our Return & Refund Policy.

SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

Order Refusals and Cancellations
We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, per household, or per order. If we change or cancel an order, we may attempt to notify you via email or phone.

Payment Processing & Security

We use secure third-party payment processors.
We do not store full credit card details on our servers.
Refer to the payment provider’s terms and privacy policies for more information.

Account Information
You agree to provide current, complete, and accurate account information. This includes promptly updating your email address, credit card numbers, and expiration dates so that we can complete your transactions and contact you if needed.

SECTION 8 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we have no control or input. You acknowledge that we provide access to these tools “as is” and “as available” without warranties or endorsements. We shall have no liability arising from or relating to your use of optional third-party tools.

SECTION 9 - THIRD-PARTY LINKS

Our Service may include links to third-party websites or materials not affiliated with us. We are not responsible for the accuracy or content of these external sites and will not be liable for any damages related to the purchase or use of goods, Services, or content from third-party websites. Please review the third party’s policies before engaging in any transaction.

SECTION 10 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

You agree that any comments, ideas, or proposals you send to us (whether requested or not) may be used by us without restriction. We are under no obligation to pay compensation for any comments or respond to them. We may remove content that we deem unlawful, offensive, threatening, defamatory, or otherwise objectionable.

SECTION 11 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. Please review it to understand how we handle your data.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct any typographical errors, inaccuracies, or omissions on our site. We may change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice.

SECTION 13 - PROHIBITED USES

You agree not to use the site or its content for any:

Unlawful purpose.
Soliciting others to perform unlawful acts.
Violating international, federal, provincial, or state regulations or laws.
Infringing upon our intellectual property rights or those of others.
Harassing, abusing, insulting, defaming, intimidating, or discriminating.
Submitting false or misleading information.
Uploading harmful code or viruses.
Collecting or tracking personal information of others without consent.
Spamming, phishing, crawling, or scraping.
Obscene or immoral purposes.
Interfering with or bypassing security features of the Service.
We reserve the right to terminate your use of the Service for violating these prohibited uses.

SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, timely, secure, or error-free use of our Service. You agree that the Service and all products or Services delivered to you are provided “as is” and “as available,” without any warranties of any kind, unless expressly stated otherwise.

In no case shall Wowffer, our directors, officers, employees, affiliates, agents, or service providers be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Service or any products procured using the Service.

Some jurisdictions do not allow the exclusion of certain warranties or limitations on liability. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

SECTION 15 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Wowffer (BIZNET TRADING CO. LLC), its partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

SECTION 16 - SEVERABILITY

If any provision of these Terms is deemed unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law. The unenforceable portion shall be deemed severed from these Terms, and the validity of the remaining provisions shall not be affected.

SECTION 17 - TERMINATION

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms by ceasing to use our site. If you breach any provision of these Terms, we may terminate this agreement at any time without notice, and you remain liable for all amounts due up to and including the date of termination.

SECTION 18 - ENTIRE AGREEMENT

Integration
These Terms, together with our Privacy Policy and any other policies or guidelines posted on this site, constitute the entire agreement and understanding between you and us, superseding any prior agreements.

Consumer Rights & Compliance

We comply with UAE consumer protection laws and relevant international regulations regarding fair pricing, transparency, and refunds.
We adhere to Google’s Merchant Center policies to ensure accurate product listings and fair advertising.
If you believe your rights have been violated, you may contact us at help@wowffer.com.

No Waiver
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

SECTION 19 - GOVERNING LAW

These Terms and any separate agreements whereby we provide you Services are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of the UAE.

SECTION 20 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms at any time on this page. We reserve the right to update or change any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

CONTACT INFORMATION

If you have any questions regarding these Terms of Service, please contact us at: